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Can I cancel my order?Updated 7 months ago

Yes, you can select the order you need to cancel directly from you account.

You can then click Cancel order:

You can also get to this screen even from the order confirmation's e-mail by clicking on View your order:

If you can't see or click on the Cancel order button, it means the order has already been processed and can't be canceled even though by the Customer service. 

In this case, it's up to you to:

 Refuse the delivery and ask the driver to send it back to the sender;

Ask for a free return by following the instructions below: How can I request a return?

In either case you will receive a full refund, including shipping costs. 


If you need further assistance please check the other questions or Contact us




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