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Superga 

In addition to the online store Superga.com, you can also buy Superga in physical shops (in Italy). Our Customer Service cannot, however, assist you for these purchases. Do not worry, you can still get help based on your purchase location:. Please no

<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/shop-67e9736e-852b-44ec-92fe-ab763c59e384.png" style="width: 25px;" class="fr-fic fr-dii"> In addition to the online store <a href="//Briko.com"></a><a href="//Superga.com">Superga.com</a>, you can also buy Superga in physical shops (in Italy). Our Customer Service cannot, however, assist you for these purchases.&#xA0;Do not worry, you can still get help based on your purchase location:<ul><li style="text-align: justify;">If you purchased at a single-brand Superga store, contact the store itself: you can also contact them by e-mail or phone.</li><li style="text-align: justify;">If you purchased in a multi-brand store, you must address the retailer who, if the conditions are met, is required by law to provide the end customer with free repair or replacement of the non-compliant product or, if this is not possible, a price reduction or refund (Articles 130, 131, 132 Italian Consumer Code).</li><li style="text-align: justify;">If you purchased from an Outlet, you must go to the shop or contact them because they are a separate channel than ours.</li></ul><table id="isPasted" style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(239, 239, 239);"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/MicrosoftTeams-image_4-5cc6647e-7f95-479a-97c1-9e0ad9f39fe3.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Please noteNote that in order to obtain help with your in-store purchases, you must submit evidence.</td></tr></tbody></table>

Did you buy in the shop?

You are buying from:. Superga.com c/o Superga SrlLargo Maurizio Vitale 1,10152 TurinItalyP. VAT NO. 12685420015. Refashion registered UIN (Unique Identification Number):  FR391663_11ZFSE. CITEO registered UIN (Unique Identification Number:): FR391663

You are buying from:Superga.com c/o Superga Srl Largo Maurizio Vitale 1, 10152 Turin Italy P. VAT NO. 12685420015&#xA0;Refashion registered UIN&#xA0;(Unique Identification Number): &#xA0;FR391663_11ZFSECITEO registered UIN (Unique Identification Number:): FR391663_01RXBH

Who am I buying from?

Our brand's only online store is: www.superga.com. Unfortunately, however, there are many who take advantage of the brand name to create scam sites; but how to recognise them? Below we will point out a few elements that will help you spot unsafe site

Our brand&apos;s only online store is: www.superga.comUnfortunately, however, there are many who take advantage of the brand name to create&#xA0;scam sites; but how to recognise them? Below we will point out a few elements that will help you spot unsafe sites.1. The site name in the URL is not superga.com; the names of these sites use the brand name associated with other words (e.g. shop, shoes, outlet etc.);2. The prices&#xA0;of the products are very cheap; particularly in the sales period, which is when these sites proliferate, always distrust exaggerated discounts and bargain prices;3. There are grammatical errors;&#xA0;4. There is no&#xA0;company data, in particular the VAT number, which you should read in the footer of the page. Check our company details here: who am I buying from?5. If you reached the site via a social&#xA0;sponsorship, always check the URL of the site to which you are redirected (as in point 1);6. Only Debit Card is available as a payment&#xA0;option;7. You have received update e-mails and the shipment&#xA0;does not originate from Italy; check where we ship from;8. Emails are sent from a mail address that is not customer@superga.com; the customer service email listed is not customer@superga.com.If you happened to purchase from a site that you find suspicious, please let us know by sending an e-mail to our Customer Service (<a data-fr-linked="true" href="mailto:customer@superga.com" id="isPasted">customer@superga.com</a>) enclosing, if possible, pictures of the site in question.

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